Privacy Policy

Frequently asked questions

Here are some common questions about our company.

What is your cancellation policy?

We accept service cancellations within 30 days of signup, provided work has not begun and the agreement is in its original scope. Refunds are issued to the original payment method. Please note that custom projects, emergency work, or final invoice items may not be eligible.

Do you offer IT support?

Yes, we offer managed IT services, cloud support, cybersecurity, and help desk plans tailored to your business. Choose monthly or project-based support, with remote and on-site assistance available. We also provide onboarding, monitoring, and user training.

We’re committed to delivering timely and effective solutions to ensure your success.

Can I request a service that's out of scope?

Absolutely! If a service is out of scope, you can request a custom quote through our website or by contacting our team. We'll let you know once we confirm availability, and you can choose remote delivery or on-site support. Custom requests typically take 1-2 business days to schedule, depending on capacity.